Assessment privacy notice
Your employer uses AbilityProof to collect practical workplace skills evidence. Your name, contact information, code, simulated task actions, results, and elapsed time are saved for your employer’s authorized reviewers.
Screen recording
If your company requests recording, you will see its requirement before starting. Recording begins only when you choose to share through your browser. Select the assessment tab and close unrelated sensitive content. Screen recording does not request audio or camera access. You may stop sharing at any time; required-recording assessments pause until you resume or arrange an accommodation.
Task screen evidence
CallProof V1 contains scored skills questions. CallProof V2 contains an automatically evaluated interactive customer call. The combined assessment includes both. Administrators may upload or record fictional caller audio and edit their own questions. The default interactive call uses an AI caller powered by ElevenLabs. With your consent, typed replies or microphone audio and final call notes are sent to ElevenLabs for the fictional conversation and AI evaluation. Issue-resolution calls require three of three issues by default; a custom test may set a different required count. The AI evaluates the job-task content against the rules saved for the attempt, not accent or identity. No provider audio recording is enabled; provider transcripts are set to expire after seven days. The assessment report retains the transcript, notes and evaluation with the assessment record. Authorized administrators and reviewers can monitor the assessment transcript and screen. Type + listen works without microphone access. Missing or inconclusive evaluation does not produce a passing certificate. Older choice-based templates grade their selected answers instead. An employer may add a spoken response; you will see the request and must consent before recording. Authorized reviewers can access these samples under the company’s retention settings.
Your name, email, phone number and referrer name are shared with the workspace that issued your code and AbilityProof. Authorized administrators and reviewers can follow saved answers and view periodically refreshed images of your assessment page while it is in progress. Only the latest live image is retained, and it expires after one minute; submitted task evidence has separate retention. Optional trial feedback is shared with those same authorized people. When you submit or skip a task, the application saves an image of its simulated workspace and instructions for your authorized reviewers. This captures only the assessment page, not other tabs, applications, your desktop, camera or microphone. Images follow the company’s recording retention period. If capture is unavailable, the report says so and preserves scored outcomes.
Who sees your information
Your company’s authorized administrators and reviewers can view its assessment reports and recordings. AbilityProof’s owner can administer the service and resolve support issues. Certificate verification links show your name, company, issue date, certificate ID and the assessment standard. They do not reveal your email, task details, or recording.
Account, payment and delivery services
We use account and contact information to provide workspace access, invitations, codes, invoices, support, and assessment results. Stripe processes payments; card details are entered with Stripe. Our email provider delivers transactional messages and returns delivery or failure events. Delivery events do not prove that a recipient opened a message or that it reached their Inbox. Use the contact and report-delivery settings to keep recipients accurate.
Retention and requests
Your company’s recording retention period appears before you consent. Records are kept to support assessment review, account administration, and billing. Contact your company or use Help to request access, correction, deletion, or an alternative assessment arrangement. Do not submit real customer data into the simulation.
Featured company placements
Sponsored placements are labeled and are separate from assessment results. We count approximate card impressions and outbound clicks in daily totals. Short-lived hashes of a network address and browser type reduce repeat counts; the raw address is not stored in advertising records. Advertising statistics are not linked to candidate records. These counts do not confirm a visit or purchase on an advertiser’s website.
Assessment conditions
There is no time limit by default. Any company-set time limit and selected sections are shown before you start. Elapsed time includes breaks and is informational unless a time limit is configured. Identity is self-reported; the service does not independently verify identity. Results support human review and do not automatically determine employment.